Case Study : 5
Housing Association
Overview
A large Housing Association experiencing significant growth required ongoing support with new utility connections as it acquired and redeveloped additional properties.
During a 12-month period, the organisation expanded from approximately 1,000 metered homes to more than 2,000, creating a growing operational demand for new gas, electricity and water meter installations across its portfolio.
Project Details
Industry:
Housing Association
What they do:
Building redevelopments
The Challenge
As the Housing Association rapidly expanded its property portfolio, it required a scalable and efficient process to manage the increasing number of new utility connection requests.
In addition to standard meter installations, redevelopment projects frequently required meter upgrades and isolated sub-metering capabilities, creating additional complexity when planning utility infrastructure for new or refurbished properties.
Goals & Objectives
- Establish a structured and repeatable process for new utility connections
- Support the rapid expansion of the housing portfolio
- Enable redevelopment projects to proceed with clear cost expectations and delivery timescales
- Ensure the organisation had a clear understanding of the information required to implement new metering solutions
Our Approach
We developed a robust and structured process for managing new utility connections across the organisation’s expanding property portfolio.
This process supported the installation of gas, electricity and water meters, as well as more complex requirements such as meter upgrades and isolated sub-metering solutions needed during building redevelopment projects.
Solutions Implemented
Energy forecasting
New meter connections
Results / Impact
By providing clear guidance on the required information, costs and implementation steps, the approach enabled the Housing Association to plan redevelopment works with greater confidence and operational efficiency.
Clients Reviews
Cosette - Director, Hygenie
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